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  #1  
Old 20th May 2020, 19:41
George.GM's Avatar
George.GM George.GM is offline
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Join Date: Feb 2006
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Epson

How do I contact someone in authority in Epson ?
All I have been able to talk to is some guy in Barcelona who doesn't
seem to know much.
My XP-55 is dead and I want it replaced.
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  #2  
Old 20th May 2020, 19:50
sparkie2182 sparkie2182 is offline  
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Have you tried the standard template contact page?

https://www.epson.co.uk/viewcon/corp...ndex/technical
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  #3  
Old 20th May 2020, 20:34
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Mad Landsman Mad Landsman is offline
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If it is under guarantee and you purchased it from a retailer, rather than direct from the Manufacturer, then your contract is with the retailer.
Return it to where you you bought it. The retailer is obliged to ensure that goods are fit for purpose and deal with faulty goods.
If you bought it on-line contact them first as they may pay return postage and they may also reject unsolicited returns.
__________________
Malcolm.
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  #4  
Old 21st May 2020, 15:13
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George.GM George.GM is offline
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ML. Thanks. But how do I contact Amazon. Nothing but computers there. I don't think here are any human beings that I can talk to.
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  #5  
Old 21st May 2020, 15:32
sparkie2182 sparkie2182 is offline  
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I used the online template a few years ago.
I was contacted by email within a day.
The problem was fixed within a few days.
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  #6  
Old 21st May 2020, 21:04
butch226 butch226 is offline
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Join Date: Jul 2008
Posts: 14
Regarding contacting Amazon this may help
Customer Service can be reached by phone, e-mail and chat 24 hours a day, 7 days a week using the link below:

https://www.amazon.co.uk/contact-us
Rex
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