To members with log-in or registration problems - Ships Nostalgia
11:53

Welcome
Welcome!Welcome to Ships Nostalgia, the world's greatest online community for people worldwide with an interest in ships and shipping. Whether you are crew, ex-crew, ship enthusiasts or cruisers, this is the forum for you. And what's more, it's completely FREE.

Click here to go to the forums home page and find out more.
Click here to join.
Log in
User Name Password

To members with log-in or registration problems

User Tag List

Closed Thread
 
Thread Tools
  #1  
Old 2nd April 2007, 15:44
Andy Andy is offline
no longer actively involved
 
Join Date: Jan 2004
My location
Posts: 1,171
Exclamation To members with log-in or registration problems

We get many members contacting us via the site's 'Contact Us' form (located at the foot of any of our pages) saying they have forgotten their log-in details and can we help.
We can help, but only if we have a working e-mail address from you.

Giving us your username or a close approximation is great, but if you supply a dead/incorrectly typed e-mail address or have a dead e-mail address in your account, then I'm afraid we can do nothing for you. If you're logged-out and we don't have a working e-mail address for you, there's absolutely no way for us to contact you. You will go through life thinking we have ignored your request for help, but we really do try.

And if you have registered but do not receive our e-mail to confirm your membership, then it is almost always due to anti-spam filtering by your mail server or that you have entered a non-working e-mail address.

Regards,
Andy
Admin
__________________
www.shippinghistory.com
  #2  
Old 2nd April 2007, 23:14
Andy Andy is offline
no longer actively involved
 
Join Date: Jan 2004
My location
Posts: 1,171
prime example in last few minutes [email protected]
"what do i have to do to get into your web site?"

Know your e-mail address and how it is written for one thing. Sorry, mate, we just can't help you until you tell us your real e-mail address, this example is wrong, it should be something like [email protected]
similar common mistakes, there's no such thing as
@ntlworld.co.uk
@aol.co.uk
@btinternet.co.uk
@comcast.com

And while I'm on it, would a 'hi, hello, thanks, please' be too much to ask for? I expect it is frustrating if you don't know your e-mail address and can't gain access (it's frustrating for us, after typing out a mail to you and getting it bounced back as undeliverable)... but a touch of civility would be nice once in a while, we're not to blame.

The bottom line is that we are always keen to help the members overcome any problems like this and get you logged-in to the site but a correct working e-mail address in any communication to us is vital.

Thanks,
Andy
__________________
www.shippinghistory.com
Closed Thread


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off




Support SN


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2019 DragonByte Technologies Ltd.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2019 DragonByte Technologies Ltd.